Live stream QC monitoring ·
every frame watched, 24/7.
Point Media Tech's Live QC Monitoring is a live stream QC monitoring system that watches every frame of SDI and IP / OTT signals, unattended, 24/7. It detects black, freeze, silence, EBU R128 loudness deviations and caption errors, and alerts via email, LINE, Slack and webhook. Cut incident response from five minutes to five seconds — and move the monitoring desk from the night shift to a dashboard.
< 5 sDetection latency
20+Channels per appliance
24/7Unattended monitoring
A fault is classified
before anyone looks at it.
The Live QC health board scores every stream on four independent axes — video, audio, bitrate and manifest. Faults are classified and escalated automatically, so on-duty staff receive an event that has already been triaged.
From 24-hour shifts and eyes on a wall, to AI in real time + multi-channel alerts,
monitoring moves from a duty roster to an alert workflow.
Live QC Monitoring hands manual monitoring to a server: it watches every frame 24/7 and sends classified faults straight to the on-duty phone. Manual monitoring puts one operator on four to eight feeds, the night shift misses things, and incidents take 3–5 minutes to surface; Live QC covers black / silence / loudness / caption / signal loss, alerts within five seconds, and runs legacy SDI and IP / OTT streams on one system.
24-hour shifts, eyeballs, after-the-fact logs
One operator on a wall of feeds; night shift fatigue lets defects through; incidents surface 3–5 minutes late; alerts travel by phone; OTT and SDI run on separate systems; staffing is expensive; know-how lives only on the duty roster.
AI 24/7, 5-second detection, multi-channel alerts
AI watches every frame 24/7; black / silence / loudness / caption / signal loss all covered; alerts within five seconds; email / LINE / Slack / webhook; SDI + IP / OTT in one system; 20+ parallel channels per appliance.
Today · Round-the-clock shifts, watched by eye
- One person covers four to eight feeds
- The night shift is where things slip
- A fault takes three to five minutes to be noticed
- Ad delivery and viewer experience suffer for the whole window
After · Live AI monitoring with multi-channel alerting
- Watches every frame, 24/7
- Black frame, silence, loudness, subtitles and signal loss all covered
- An alert reaches the duty phone within five seconds
- One system covers both SDI and IP / OTT
Three capability layers, threaded into one
real-time monitoring chain.
Live QC Monitoring works in three layers: real-time detection, multi-channel alerts and system integration. Each layer can be evaluated independently, licensed by monitored channel count, and scaled later.
Real-time detection and monitoring
AI per-frame analysis; black / freeze / macroblock detection; EBU R128 loudness and silence; caption timing and content; signal loss and bitrate anomalies; detection latency under 5 seconds.
- Black / freeze / silence
- EBU R128 loudness
- Caption timing / OCR
- Signal-loss monitoring
Multi-channel alerts and escalation
Email / LINE / Slack / Teams / webhook / SNMP; severity tiers (warning / critical); automatic escalation rules; on-call rotations; alert deduplication to keep noise down.
- Email / LINE / Slack
- Webhook / SNMP
- Severity + escalation
- Smart deduplication
Signal integration and dashboard
SDI / HDMI / IP (HLS / DASH / RTMP / SRT) on one system; unified dashboard for every channel; event timeline replay; report export; REST API into Playout / MAM.
- SDI / HDMI / IP unified
- Unified dashboard
- Event timeline replay
- REST API + reports
Fault occurs
No monitoring · until someone reports it
LiveQC · detected and alerted
Response and recovery
Live QC is the immune system for on-air,
catching incidents at the moment they start.
Live QC sits between the signal sources and the on-duty team: probes analyse every frame, faults are classified and alerted, and events can be replayed; the operator's live wall and one-card response are Kaster View, while Live QC provides per-channel measurement and compliance reporting.
- SourceSDI / HDMI / IP / OTT signal
- ProbeAI per-frame · multi-rule analysis
- DetectAnomaly identified · < 5 s
- AlertEmail / LINE / Slack / webhook
- ResolveOperator response · event replay
Engineering specifications.
Live QC takes SDI, SMPTE ST 2110, NDI and HLS / DASH / RTMP / SRT signals, and measures audio to EBU R128 and ATSC A/85. A complete spec sheet and live evaluation are available through a technical consultation.
| Supported signals | SDI (HD-SDI / 3G-SDI / 12G-SDI) · HDMI · IP (SMPTE ST 2110 / NDI) · HLS · DASH · RTMP · SRT |
|---|---|
| Video checks | Black · freeze · macroblock · noise · bitrate anomalies · signal loss · resolution change · HDR anomalies |
| Audio checks | EBU R128 loudness · ATSC A/85 · True Peak · silence · channel mapping · sample rate anomalies |
| Caption checks | CEA-608 / CEA-708 · TTML / IMSC · timing errors · missing content · OCR comparison |
| Alert channels | Email · LINE · Slack · Teams · webhook · SNMP · severity tiers · automatic escalation |
| Integration protocols | REST API · webhook · Playout / MAM integration · Kaster View hand-off · event timeline replay |
| Deployment & licensing | Linux / Windows · single node or cluster · licensed by monitored channel count · software license + annual maintenance |
Three steps, from evaluation to go-live.
Request a trial
Submit the contact form. A sales representative will respond within one business day to schedule a technical consultation.
Integration assessment
Our technical consultants review your existing signal sources and alert channels, and plan the connection points to Playout / MAM / Kaster View.
Deployment and go-live
Complete configuration, run acceptance tests (SDI + IP signal ingest, alert delivery, event replay), and roll out in phases so existing operations are not disrupted.
Frequently asked questions.
How does Live QC Monitoring detect black frames and silence on a live broadcast?
Live QC Monitoring analyses every frame of the live signal, flags black, frozen frames and silence, and checks EBU R128 loudness and caption errors. Faults are graded warning / critical and alerted via email, LINE, Slack, Teams, webhook or SNMP.
Can Live QC Monitoring run on-air monitoring 24/7 without an operator?
Yes. Live QC Monitoring is designed for unattended 24/7 operation, and on-duty staff step in only when an alert fires. A single system can supervise more than 20 channels simultaneously, and alerts escalate automatically along night-shift rotations, reducing monitoring headcount.
Can Live QC Monitoring watch SDI signals and IP / OTT streams at the same time?
Yes. Live QC Monitoring watches SDI, HDMI, SMPTE ST 2110, NDI and HLS, DASH, RTMP and SRT streams in one system. OTT streams also need IP-specific metrics such as manifest health and bitrate fluctuation, which Live QC scores on separate axes from video and audio; broadcasters moving from SDI to IP do not need two monitoring stacks.
How quickly does Live QC Monitoring alert when an on-air incident occurs?
Live QC Monitoring classifies each fault and alerts as soon as it is detected, so on-duty staff receive an already triaged event. Detection latency is under 5 seconds, and alerts are dispatched within seconds of detection.
How is Live QC Monitoring licensed?
Live QC Monitoring is licensed per monitored channel, as a software license plus annual maintenance, and scales from small OTT platforms to multi-channel broadcasters. Contact sales for a detailed quote.
How do you assess the ROI of an on-air monitoring system?
Live QC Monitoring pays back in two ways: fewer ad and brand losses from on-air incidents, and less 24/7 manual monitoring staff time. A serious broadcast outage can cause tens of thousands of dollars in damages, and one system replacing 24/7 on-duty personnel can save the salary of two to three dedicated operators per year. Most broadcasters recover the investment within 6 to 12 months of deployment.
Ready to move the monitoring desk
onto a dashboard?
Book a demo and see how Live QC detects, classifies and alerts on-air faults.