LIVE QC MONITORING · REAL-TIME ON-AIR QC
24/7 unattended ·
incidents found in 5 seconds.
Live QC Monitoring is a broadcast-grade real-time monitoring platform. AI watches every frame around the clock for black, freeze, silence, loudness deviation, and caption errors. Multi-channel alerts via email, LINE, Slack, and webhook. Cut incident response from five minutes to five seconds — and move the monitoring desk from the night shift to a dashboard.
<5s
Detection latency
20+
Channels per appliance
↓90%
Incident impact time
24/7
Unattended monitoring
WHY NOW
From 24-hour shifts and eyes on a wall, to AI in real time + multi-channel alerts,
this is the engineering shift for on-air monitoring.
Manual monitoring puts one operator on four to eight feeds; the night shift misses things; incidents take 3–5 minutes to surface, and ad revenue and brand trust evaporate in the gap. Live QC Monitoring moves the desk onto a server: AI never blinks, black / silence / loudness / caption / signal loss all covered, alerts on the operator's phone within seconds. Legacy SDI and IP / OTT streams share one system.
LEGACY · MANUAL MONITORING
24-hour shifts, eyeballs, after-the-fact logs
One operator on a wall of feeds; night shift fatigue lets defects through; incidents surface 3–5 minutes late; alerts travel by phone; OTT and SDI run on separate systems; staffing is expensive; institutional memory lives on the duty roster.
LIVE QC · POINT MEDIA TECH
AI 24/7, 5-second detection, multi-channel alerts
AI watches every frame 24/7; black / silence / loudness / caption / signal loss all covered; alerts within five seconds; email / LINE / Slack / webhook; SDI + IP / OTT in one system; 20+ parallel channels per appliance.
CAPABILITIES · THREE LAYERS
Three capability layers, threaded into one
real-time monitoring chain.
Real-time detection → multi-channel alerts → system integration. Each layer can be evaluated independently, licensed by monitored channel count, and scaled later.
Real-time detection and monitoring
AI per-frame analysis; black / freeze / macroblock detection; EBU R128 loudness and silence; caption timing and content; signal loss and bitrate anomalies; detection latency under 5 seconds.
- Black / freeze / silence
- EBU R128 loudness
- Caption timing / OCR
- Signal-loss monitoring
Multi-channel alerts and escalation
Email / LINE / Slack / Teams / webhook / SNMP; severity tiers (warning / critical); automatic escalation rules; on-call rotations; alert deduplication to keep noise down.
- Email / LINE / Slack
- Webhook / SNMP
- Severity + escalation
- Smart deduplication
Signal integration and dashboard
SDI / HDMI / IP (HLS / DASH / RTMP / SRT) on one system; unified dashboard for every channel; event timeline replay; report export; REST API into Playout / MAM.
- SDI / HDMI / IP unified
- Unified dashboard
- Event timeline replay
- REST API + reports
WORKFLOW
Live QC is the immune system for on-air,
catching incidents at the moment they start.
From signal ingest to alert delivery, Live QC compresses monitoring time from minutes to seconds.
FIGURE 01 · LIVE QC MONITORING WORKFLOW (SOURCE → PROBE → DETECT → ALERT → RESOLVE)
SPECIFICATIONS
Engineering specifications.
A complete spec sheet and live evaluation are available through a technical consultation.
| Supported signals | SDI (HD-SDI / 3G-SDI / 12G-SDI) · HDMI · IP (SMPTE ST 2110 / NDI) · HLS · DASH · RTMP · SRT |
|---|---|
| Video checks | Black · freeze · macroblock · noise · bitrate anomalies · signal loss · resolution change · HDR anomalies |
| Audio checks | EBU R128 loudness · ATSC A/85 · True Peak · silence · channel mapping · sample rate anomalies |
| Caption checks | CEA-608 / CEA-708 · TTML / IMSC · timing errors · missing content · OCR comparison |
| Alert channels | Email · LINE · Slack · Teams · webhook · SNMP · severity tiers · automatic escalation |
| Integration protocols | REST API · webhook · Playout / MAM integration · Multiview synchronization · event timeline replay |
| Deployment & licensing | Linux / Windows · single node or cluster · licensed by monitored channel count · software license + annual maintenance |
HOW TO START
Three steps, from evaluation to go-live.
Request a trial
Submit the contact form. A sales representative will respond within one business day to schedule a technical consultation.
Integration assessment
Our technical consultants review your existing signal sources and alert channels, and plan the connection points to Playout / MAM / Multiview.
Deployment and go-live
Complete configuration, run acceptance tests (SDI + IP signal ingest, alert delivery, event replay), and roll out in phases so existing operations are not disrupted.
READY?
Ready to move the monitoring desk
onto a dashboard?
Book a demo and see how AI monitoring reshapes the on-air immune system.
FAQ
Frequently asked questions.
How does Live QC Monitoring automatically detect black frames and audio loss on live broadcasts?
Live QC Monitoring uses AI algorithms to analyze every frame of signal in real time. Black-frame detection can identify full-black, frozen frames, and silence within seconds, while also monitoring loudness deviations and caption errors. The system dispatches alerts immediately via email, LINE, Slack, or webhook, cutting incident response time from minutes of manual monitoring down to seconds. Black-frame and silence detection are the core real-time capabilities of Live QC Monitoring.
Can the broadcast QC system run 24/7 without an operator?
Yes. Live QC Monitoring is designed for unattended 24/7 operation. AI algorithms continuously monitor every channel, and a single system can supervise more than 20 channels simultaneously. Operators only need to step in when an alert fires, significantly reducing monitoring headcount.
How is OTT streaming quality monitoring different from traditional broadcast QC?
OTT streaming monitoring must support IP protocols such as HLS, DASH, RTMP, and SRT, and needs to track OTT-specific metrics like network buffering and bitrate fluctuations. Live QC Monitoring supports both IP streams and traditional SDI/HDMI broadcast signals, so broadcasters and OTT platforms can manage everything from a single unified system.
How is the real-time quality monitoring system licensed?
Live QC Monitoring is licensed per monitored channel and offers on-demand scaling plans that fit everything from small OTT platforms to large broadcasters. Contact sales for a detailed quote.
How quickly does the monitoring system respond when an on-air incident occurs?
Live QC Monitoring detects anomalies in under 5 seconds, and alert notifications are dispatched within seconds of detection. Compared to the 3 to 5 minutes typically required for manual monitoring, AI-based QC can reduce the duration of on-air incidents by more than 90%.
How should I evaluate a broadcast QC system? What selection criteria matter most?
Key selection criteria include: supported signal formats (SDI, HLS, SRT), breadth of detection coverage, alert integration (API, SNMP), number of channels monitored simultaneously, and local technical support. Contact us to schedule a complimentary requirements assessment with a technical consultant.
How do you calculate ROI for deploying a broadcast QC system?
ROI for a broadcast monitoring deployment comes from two main areas: (1) reduced losses from on-air incidents — a single broadcast outage impacts ad revenue and brand reputation, with serious incidents causing tens of thousands of dollars in damages; and (2) lower monitoring staffing costs — one system replaces 24/7 on-duty personnel, saving the salary of two to three dedicated operators per year. Most broadcasters recover the investment within 6 to 12 months of deployment.
Can the broadcast QC system monitor legacy SDI and IP/OTT streams at the same time?
Yes. Live QC Monitoring supports SDI and HDMI for traditional broadcast, along with HLS, DASH, RTMP, and SRT for IP streaming. During the transition from SDI to IP broadcasting, broadcasters can manage every signal source from a single system — no need to operate two separate monitoring stacks.